Tenant Communication Packet | 15 Landlord Letter, Email & Text Templates | Editable Word

Give tenants clear instructions without writing every message from scratch. This Tenant Communication Packet includes 15 templates across five everyday topics, with a letter, email, and text version for each.

Use it to explain how tenants should report maintenance, share plumbing care reminders, confirm an appointment, follow up on a repair, or send a friendly rent reminder.

FIVE TOPICS INCLUDED 1. How to submit a maintenance request 2. Plumbing care reminder 3. Maintenance appointment confirmation 4. Repair follow up 5. Friendly rent reminder

Each topic includes one full letter, one shorter email with a subject line, and one text message: five topics and 15 message templates.

YOUR DOWNLOAD INCLUDES

- One editable Word document (.docx) with all 15 templates and a customization guide - One 11-page PDF reference copy with the same content - One plain text file (.txt) containing the email and text versions for easy copying

The files are packaged together in a ZIP folder. Unzip the folder to access them.

HOW TO USE

Open the Word document in Microsoft Word or a compatible editor. Replace the bracketed placeholders with your company name, property details, contact information, and actual scheduling or payment details. Adjust any wording to match your process, then review the completed message before sending.

Copy the email or text version into your preferred messaging tool. For a printed letter, customize the Word template first and print the finished page.

FORMAT DETAILS - US Letter size, 8.5 x 11 inches - Editable text in the Word document - PDF supplied as a reference copy; it is not a digitally fillable form - No Canva template or account required - Digital download only; no printed item is shipped

ROUTINE COMMUNICATION These templates cover everyday communication. Maintenance appointment confirmations are scheduling messages; any required entry notice is separate. The rent message is a courtesy reminder. This packet does not include eviction notices, formal payment demands, or state-specific legal notices.

Keep your current lease, property procedures, and applicable requirements in mind when customizing a message. No message is sent automatically.

Created with AI assistance and reviewed by Keys & Keep Property.